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 Krannert Computing Center
KCC Help Desk Hours*

Monday - Friday
8:00 AM - 5:00 PM
Closed Weekends

Contact Information
Krannert Building Room 747
kcchelp@purdue.edu

(765) 494-7955


Lab Information
Krannert Lab Schedule
Purdue (TLT) Weekly Lab Schedule


*Holidays: The Help Desk has abbreviated hours around the holidays and is closed on all official University holidays.  The Help Desk will keep the labs open as staffing permits and when sufficient demand exists.

Krannert Computing Mission
Statement of Vision, Mission and Strategic Goals

Krannert Computing Center
Purdue University

Statement of Vision, Mission and Strategic Goals

Vision Statement
The Krannert Computing Center will be the standard by which other institutions measure their computing organizations.

Mission Statement
The Krannert Computing Center supports the overall Krannert Mission . Reflecting this sole obligation to the school, the mission of the Krannert Computing Center is to:

  • Facilitate the highest quality of learning and discovery environment through the effective use of technology.
  • Build Information Systems that promote efficient use of school resources.

Goals for the Computing Center

  1. Stay focused on the school's core competencies and look for alternative solutions for needs in non-core areas.
  2. Keep services and applications running with the highest possible uptime, so that the only outages are planned and expected by our users.
  3. Be recognized internally as a contributing factor in the Krannert School's national reputation.
  4. Develop and maintain a highly capable, customer oriented staff.
  5. Provide training to our users that keeps them abreast of technology as it changes and promote an adaptive environment.
  6. Perform all work from well documented and approved processes.
  7. Increase the efficiency and effectiveness of the Krannert School's administrative activities.

We will achieve these goals in the following ways:

  • Partnerships - Build partnerships to garner new resources, foster growth and enhance our student's education.
  • Technology Initiatives - Focus on project areas with foreseeable benefit to the school's discovery, learning and engagement mission.
  • Network Infrastructure - Provide reliable and ubiquitous networking services.
  • Staff Development - Keep staff trained in the latest software and hardware.
  • Upgrades - Install, support and utilize contemporary software applications and hardware.
  • Risk Management - Implement system backup plans and redundancy to avoid the loss of data or system availability.
  • Budgeting - Deliver systems and applications in an efficient and effective manner.

edited - 8/24/04

Announcements
Krannert Lab Closures

Lab M has been closed indefinitely.

The 24 seat lab on the second floor of the library has been converted to a Krannert Lab.

For more information about the Krannert Lab Scheduling, see our Lab Calendar.

Print Quotas Implemented in ITaP and Krannert Labs

In an effort to reduce waste and abuse of printing resources, a print quota system has been implemented. Starting in August of 2005, quotas were implemented in order to make users aware of their printing usage. On June 12 of this year, the quota system will be fully implemented with cost recovery.

For more information about the print quota system, see: Printing Quota Initiative...

Pre-order software online for faster pick-up from BoilerCopyMaker

Buying software at the Purdue discount is faster now that shoppers can pre-order online. From home or the office, shoppers can access the Internet to find out what discounts are available to them based on their privileges as Purdue faculty, staff, or students. While online, shoppers can place an order and receive an order number to take in person to BoilerCopyMaker in Purdue Memorial Union 157. Once there, shoppers show a Purdue ID, pay for the order, and pick up the products. Full Story.

Free Lifetime Alumni E-mail Available through Purdue

Lifetime e-mail forwarding account from Purdue is available to Purdue alumni. When you sign up, your alumni address will be "youralias"@alumni.purdue.edu.

For more information, visit http://www.purdue.edu/alumniemail.

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