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Faculty

Benjamin Dunford

Benjamin Dunford

Professor of Management

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Dr. Benjamin Dunford is a Professor of Management at the Krannert Graduate School of Management, Purdue University.  As an educator, researcher and consultant, Professor Dunford is an expert on change management, leadership, negotiation, interpersonal relationships, and team dynamics.  On these topics he has published over 50 peer reviewed journal articles, international conference proceedings and book chapters.  He teaches extensively in MBA, Executive MBA and corporate programs in the US and abroad and has been voted the top professor multiple programs.  His research has been cited in The Economist, as well as numerous major US newspapers.  Professor Dunford has consulted with firms from a variety of industries including healthcare, agriculture, media, hospitality, manufacturing, and telecommunications. He earned his PhD from Cornell University in 2004

 

 

  • Employees arguing

    Conflict Management Interviews Are Effective, but Only if the Quality Is High

    A variety of circumstances, from perceived inequities to unreasonable expectations, can trigger workplace conflict. If left to smolder, this conflict can flare up into costly outcomes that may include absenteeism, turnover, arbitration and litigation. Perhaps worst of all, it may produce a dysfunctional culture that stifles innovation and hinders an organization's effectiveness. Putting out the sparks of conflict before they ignite is one of the goals of Integrated Conflict Management Systems (ICMS), which place the responsibility of conflict resolution directly on managers and employees, rather than ombudspersons, human resource personnel, mediators, arbitrators and others.

    Full story: Conflict Management Interviews Are Effective, but Only if the Quality Is High

  • leadership imagery

    Happy Family, Happy Work: Study links transformational leadership to attachment theory

    “Transformational leadership — or behaviors that inspire followers to move beyond their own self-interest and work toward the good of the group — often fails to reach the levels needed by subordinates each day,” says Benjamin Dunford, an associate professor of organizational behavior/human resources at Purdue University’s Krannert School of Management. “Supervisors need regular support to ensure that they consistently display these expected behaviors at work.”

    Full story: Happy Family, Happy Work: Study links transformational leadership to attachment theory

  • Burnout was more likely to occur among organizational newcomers and internal job changers and less likely to occur among organizational insiders.

    Up in Smoke: Employee burnout more prevalent among newcomers, internal job changers

    Burnout — the word evokes a feeling of deflation. A smoking matchstick, a dwindling campfire, tires skidded to a stop. For many in the workplace, it’s a familiar feeling. Although the concept dates back to the 1970s, most studies addressed it from a static perspective. Research from Professor Benjamin Dunford at Purdue University's Krannert School of Management, however, takes a more dynamic approach by examining burnout throughout difference phases of employees' careers.

    Full story: Up in Smoke: Employee burnout more prevalent among newcomers, internal job changers

  • Ben Dunford

    Balancing Act: Happy hospital employees lead to more satisfied patients

    Helping employees balance their work and family needs is increasingly important for not only attracting and retaining key talent in healthcare, but also for enhancing patient care. According to research by Ben Dunford, an associate professor of management at Krannert and a faculty affiliate of the Regenstrief Center for Healthcare Engineering in Purdue’s Discovery Park, more satisfied employees can mean more satisfied patients.

    Full story: Balancing Act: Happy hospital employees lead to more satisfied patients

  • Work-Family Backlash

    PhD grad Matthew Perrigino and faculty members Kelly Schwind Wilson and Benjamin Dunford discuss their research on work-family backlash

  • Conflict management

    Benjamin Dunford discusses conflict management

  • Benjamin Dunford on Third Party Justice

    Dr. Benjamin Dunford talks about third party justice in organizations and how organizations treat employees.

  • leadership concept

    Happy Family, Happy Work: Study links transformational leadership to attachment theory

    “Transformational leadership — or behaviors that inspire followers to move beyond their own self-interest and work toward the good of the group — often fails to reach the levels needed by subordinates each day,” says Benjamin Dunford, an associate professor of organizational behavior/human resources at Purdue University’s Krannert School of Management. “Supervisors need regular support to ensure that they consistently display these expected behaviors at work.”

    Full story: Happy Family, Happy Work: Study links transformational leadership to attachment theory

Contact

bdunford@purdue.edu
Phone: (765) 496-7877
Office: KCTR 241

Quick links

Personal website

Area(s) of Expertise

Organizational change, leadership, negotiations, employee engagement, compensation, labor and employee relations, healthcare management and strategic human resource management.